As the Partnership continues to meet the needs of our over 1,200 Call to Serve network members, we are excited to launch a new tiered Call to Serve Membership Model that will offer additional support, resources and training to the nationwide college and university staff we work with.

Choose the membership level that works for you:

 

Tier 1: Call to Serve Network member.  

  • Includes access to our monthly Call to Serve newsletter, an email resource that rounds up federal opportunities for students and career advisors. Members will also have access to info sessions and career fairs to connect with federal hiring managers throughout the year.
  • Cost: Free.
  • Click here to join the Call to Serve network.

 

Tier 2: Call to Serve Network membership and Federal Advisor Certificate Program enrollment for one.  

  • Enrollment for the Summer 2024 session is now closed.
  • Includes access to our monthly Call to Serve newsletter, as well as enrollment for one professional from your college or university in the Federal Advisor Certificate Program.
  • Cost: $500.
  • Note: At this level, members have the option to add up to one additional participant for an extra $450.

 

Tier 3: Call to Serve Network membership and Federal Advisor Certificate Program enrollment for three

  • Enrollment for the Summer 2024 session is now closed.
  • Includes access to the monthly Call to Serve newsletter, as well as enrollment for three professionals from your college or university in the Federal Advisor Certificate Program.
  • Cost: $1,400.
  • Note: At this level, members have the option to add up to two additional participants in the Federal Advisor Certificate Program for an extra $400/each.

 

Add-on campus visit

Want to add a customized campus visit to your Call to Serve membership? At any level, members can add a campus visit for $3,000.

Want to learn more? Visit our Public Service Roadshow page to see where we are going this year and what a campus visit could include.

 

 

Custom

Looking to train your entire career services team? Interested in a campuswide training for multiple departments at your institution? Reach out to our team at calltoserve@ourpublicservice.org for options and pricing.

 

Ready to become a member?

 


 

What is the Federal Advisor Certificate Program?

The Federal Advisor Certificate Program enables participants to become experts in all aspects of the federal hiring process and gain a deep knowledge of the wide range of federal career opportunities. Upon completion, participants will be able to help students and recent graduates use USAJOBS, apply for government work and better understand the different pathways into federal service.

This fully asynchronous seven-week professional development program allows participants to engage with a small cohort on topics such as USAJOBS, paid opportunities in government, federal hiring rules and processes, and how to identify and access careers in public service. The course culminates with a capstone project that allows participants to apply their knowledge to create a customized plan for connecting their students and campus community with federal career opportunities. Participants will walk away with:

  • A deeper knowledge and understanding of the nuances of the federal hiring system.
  • Access to a comprehensive list of the wide range of federal opportunities for students.
  • Strategies for advising students through the federal hiring process.
  • Conversation starters to spark students’ interest in a federal career.
  • Ideas for programs and trainings to bring to the campus community.

Our content is relevant for participants who serve a wide variety of student populations in different educational environments, including large public universities, small private schools, community colleges and minority-serving institutions. The Partnership is committed to building a culture of inclusion in which individuals have equitable opportunities to contribute, succeed and grow. Learn more about our organizational commitment to diversity, equity and inclusion.

 


 

Federal Advisor Certificate FAQs

Why does the Partnership offer the Federal Advisor Certificate Program?

With roughly 7% of the full-time federal workforce under the age of 30, it is critical that government recruits and retains diverse talent. The federal hiring process can be daunting—in such a large, complex institution with over 2.1 million full-time civilian employees, it can be hard for job seekers and those who support and advise them to know where to start.  

The Federal Advisor Certificate Program enables Call to Serve members to become experts in federal hiring, and support and advise aspiring public servants.  

Who should participate in the Federal Advisor Certificate Program?

Any career advisor, internship coordinator, program director, staff or faculty who support students’ professional development. Obtaining a federal opportunity can be a daunting and complex process. This program is designed to break down that process and “train the trainer” so that participants are equipped to provide students with the advising, guidance and programming necessary to successfully pursue federal opportunities. If you are seeking to deepen your knowledge of the federal hiring process and federal opportunities, this program is for you.

As there are opportunities within the federal government for students and recent graduates from all levels – associate, undergraduate, graduate/professional, doctorate – this program is suitable for any advisor who supports aspiring public servants.

How does enrollment in the Federal Advisor Certificate Program work?

In order to enroll in the Federal Advisor Certificate Program, you must become a Call to Serve member at either the Tier 2 or Tier 3 levels. When you pay your membership fee, you will be enrolled in the Federal Advisor Certificate Program. Please see the enrollment periods below.

Note: There are capacity limits, so you will want to pay your membership fee during the enrollment period for your preferred Federal Advisor Certificate Program session

  • Summer 2024: June 17 – August 2, 2024

Want to be the first to know when enrollment opens? Be sure to join the Call to Serve network by opting into our monthly newsletter. Join here. 

What are the timelines for the 2024 Federal Advisor Certificate Program sessions?

At this time, the options to enroll in the Federal Advisor Certificate Program include the following dates. Please note: The program is planned to span seven weeks, with six weeks of course content, followed by a capstone. Final dates will be confirmed upon enrollment: 

  • Summer 2024: June 17 – August 2, 2024.
How many hours each week should participants plan to spend engaging in the program?

While every learner is different, participants can expect to spend 6 – 10 hours/week on Federal Advisor Certificate Program content. The content is asynchronous, with modules released by section, so participants can go at their own pace and engage whenever it is most convenient for their schedule throughout the week; there are no live sessions in the program. The first half of the course is the most content heavy, with lighter content loads and more practical application activities in the second half of the course.

When my institution pays to become a Call to Serve member that participates in the Federal Advisor Certification Program, do we need to know at payment who from the institution will enroll?

You do not. You can pay for membership fees for up to 5 people from your institution, but you do not need to know who will be participating at the time of payment. Please note: Sessions have capacity limits, so if you have a strong preference for when you participate, you will want to enroll shortly after the enrollment period opens to secure a spot in your preferred session.  

How many participants are in each cohort?

Each cohort will be composed of 25-40 participants.  

What can I expect in terms of course content and delivery?

The Federal Advisor Certificate Program is fully asynchronous and delivered through an intuitive learning management system. While the program is designed asynchronously so participants can go at their own pace and engage the content whenever their schedule allows, they are expected to keep pace with the weekly modules, as there will be new material released weekly. Participants will engage with other members of their cohort throughout the course to foster a shared experience, exchange ideas and gain a deeper understanding of effective federal career advising.  

The program will cover topics such as USAJOBS, paid opportunities in government, federal hiring rules and processes, and how to identify and access careers in public service. The course culminates with a capstone project that allows participants to apply their knowledge to create a customized plan for connecting their students and campus community with federal career opportunities.  

The certificate content will include guest lectures, podcasts, readings, blogs and aspects of applied learning. Each cohort will be managed by a skilled facilitator from the Call to Serve team. The facilitator will organize and deliver content, respond to questions, offer ideas and support during construction of capstone, and encourage participants to engage in the shared learning environment.  

Please note: Our content is relevant for participants who serve a wide variety of student populations in different educational environments—including large public universities, small private schools, community colleges and minority-serving institutions—and aligns with the Partnership’s organizational commitment to diversity, equity and inclusion.    

Who should participate in the Federal Advisor Certificate Program?

Any career advisor, internship coordinator or program director, or staff or faculty who support students’ professional development. Obtaining a federal opportunity can be a daunting and complex process. This program is designed to break down that process and train the trainer so that participants are equipped to provide students with the advising, guidance and programming necessary to successfully pursue federal opportunities. If you are seeking to deepen your knowledge of the federal hiring process and federal opportunities, this program is for you.  

Can participants from different units across campus be part of the same membership package? For example, if my college or university purchases Tier 3 and adds the additional two participants for a total of five participants in the Federal Advisor Certificate Program, can the participants come from different units or departments?

In short, yes. A membership can include people working across a college or university. A membership cannot include participants working at different institutions 

Our campus wants to train more than five participants. Should we purchase multiple memberships?

Please reach out to us at calltoserve@ourpublicservice.org. We’d love to learn more about your campus needs and explore a custom program. We look forward to hearing from you!  

Do you provide accommodations upon request?

Yes. Our course content is 508 compliant. In addition, our video content has closed captioning and most include ASL interpretation. Requests for additional accommodations are reviewed on a case-by-case basis. Please know that we make every effort to create an inclusive learning environment that accounts for individuals with accommodation needs.

What is your refund and exchanges policy?

Participants may request a refund 4 weeks before the published first day of the session of enrollment. Participants may move enrollment to a future date or transfer their spot to a colleague of same institution up to 2 weeks before the published first day of the session of enrollment.

What if I am a current participant and wish to submit a complaint or dispute?

Should participants have concern or complaint, they should first notify their cohort instructor via messenger in the Learning Management System (LMS), per the program’s standard communication practices. Should you like to appeal a decision or does not feel satisfied with how the complaint or dispute was addressed by your instructor, you may escalate their complaint to the team lead by emailing calltoserve@ourpublicservice.org.

 


 

Staff

Headshot of Kristen

Kristen Carroll

Manager, Partnership for Public Service

About Kristen
Headshot of Danica Harootian

Danica Harootian

Senior Manager, Partnership for Public Service

About Danica
Headshot of Katy Hogan

Katy Hogan

Director, Partnership for Public Service

About Katy

Stephanie Sonkin

Manager, Partnership for Public Service

About Stephanie
Headshot of Anne Straith

Anne Straith

Associate, Partnership for Public Service

About Anne